Shipping & Returns

SHIPPING POLICY

Your order is shipped as quickly as possible, some items ship directly from Humphreys Hitch and Trailer Parts while others are drop shipped directly from the suppliers warehouse network.

ORDER CANCELLATION

Orders may be canceled within 24 hours of ordering, at no charge.

ITEMS FOR RETURN OR EXCHANGE

Items (except custom items which are marked) may be returned via prepaid shipping in their original condition within 14 days of receipt. The Return Conditions and Procedures below apply to all returns.

  • All merchandise must be unused new condition as it was received.
  • All merchandise must be properly packaged.
  • Return shipping charges for exchange shipments will apply.
  • Please include name and address and specific instructions of what you want done.

By returning an item for exchange you Authorize the payment of any additional shipping charges and any balance due.

SHIPPING DAMAGE, NON-DELIVERY OR LOSS

Humphreys Hitch and Trailer Parts DOES NOT ACCEPT RESPONSIBILITY FOR GOODS DAMAGED OR LOST BY THE SHIPPING/COURIER COMPANY. All shipping is FOB origin.

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